ABU DHABI // A pharmacy that has been offering a free delivery service to its customers is delighted to have been providing the service now for almost a decade.
Urban Pharmacy began delivering medication in 2006.
“We started it in our Electra Street branch when people could phone in an emergency, or if someone was disabled, and we would take the medicine to them,” said managing director Dr Emad Elbehisy.
The pharmacy’s group manager, Dr Samar Munir Al Nasir, said the things people usually called most for was over-the-counter medicines for flu, cough and fever.
The pharmacy also receives frequent calls from mothers wanting to buy milk, bottles, baby food and baby creams.
Medicines for hypertension, diabetes and other chronic diseases are also in demand, said Dr Al Nasir. “I believe that in a growing city with different nationalities and most people working outside the island, pharmacies that deliver make things easier for residents,” she said.
“Many women are alone at home with children and do not own a car. For them it is much easier to call.
“Sometimes we have elderly patients who realise late at night that they don’t have the medicine they need and they call requesting for it to be sent to them.”
The pharmacy delivers medication free in Abu Dhabi island with a small fee for deliveries further afield.
They make an average of 50 deliveries every day from 9am to midnight.
Dr Al Nasir said she has seen the demand for delivery grow since she came on board in 2011.
“We receive more calls now every day and hope to expand the service,” she said.
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(via The National)
