Palm-based Payments Gain Traction Across Poland and Thailand

Poland has become the first European country to pilot palm vein–based biometric payments, while Tencent is advancing similar technology in Thailand, setting the stage for a wider rollout across Southeast Asia. Autopay’s HandGo system and Tencent’s palm biometrics reflect a growing global interest in contactless and secure transaction methods.

Autopay has initiated a pilot of HandGo by allowing customers at select venues—such as the Limitless sauna complex in Sopot—to make purchases by placing their palm on a scanner. Once a user links a payment card in the Autopay app, they register their palm vein pattern via QR-triggered enrolment. A digital hand token is then stored securely, enabling future transactions without a card, smartphone, or smartwatch. Autopay emphasises that no actual image of the hand is stored—only encrypted vein pattern data and a payment token meeting PCI‑DSS standards. Company executives describe the offering as a potential game‑changer for wellness and sports facilities, emphasising convenience and hygiene.

Globally, competitors already include Amazon’s Amazon One and Alipay’s PL1 device. Autopay distinguishes itself in Poland by being the nation’s first palm-auth payment provider, placing it alongside early vein‑scanning efforts by BPH bank and fintech Payvein. Another biometric contender, PayEye, combines iris and facial recognition for payment authorisation. Despite its versatility, PayEye requires merchants to deploy specialised terminals that support both biometric and traditional card payments, boosting acceptance rates.

Meanwhile, Tencent Cloud is intensifying its push into palm biometrics in Thailand. Vice‑president Jimmy Chen told the Bangkok Post that the country, backed by its “Cloud First” policy and digital transformation initiatives, makes an ideal launchpad. Tencent is collaborating with local technology firms such as MFEC and True IDC to test the system across multiple sectors, including convenience stores, retail, entertainment, education and finance. Early trials in venues like 7‑Eleven, Siam Commercial Bank, and The Mall Group underscore a focus on Thailand’s tourism-driven retail sector, where international visitors may welcome a card- or cash-free experience.

Tencent Cloud’s palm recognition has already been implemented in China at Beijing Airport Express, Shenzhen University, and numerous 7‑Eleven outlets. The system uses infrared imaging to analyse both surface palm lines and the vein network beneath the skin. Data is encrypted and stored with irreversible transformation to safeguard privacy. The architecture integrates local data centres—in Thailand’s case—with no cross-border transfers, aligning with regulatory frameworks. Analysts from GlobalData suggest that if the trials succeed, Thailand could become the gateway for adoption across Indonesia and Malaysia, offering scalability and enhanced security compared with fingerprint or facial recognition.

The initiative follows earlier pilot projects: Tencent partnered with Visa in Singapore in November 2024 during the Fintech Festival, allowing DBS, OCBC and UOB cardholders to enrol palm biometrics at café POS terminals and make payments thereafter through voice‑free palm scans. Tencent’s palm system, recognised with a Fintech Excellence Award in Singapore, reportedly supports transaction speeds within a second, even under poor lighting or wet conditions.

In Southeast Asia, Alipay’s PL1 palm scanner is already deployed across several markets. PL1 requires users to enrol their palm lines and vein data, then allows tap‑free transactions at metro gates, buses and retail outlets. The competitive landscape also includes Amazon’s Whole Foods adoption of palm scan technology in the US and pilot programmes by J.P. Morgan and Mastercard for palm‑based checkout systems.