Arabian Post Staff -Dubai
Singapore’s Gambling Regulatory Authority (GRA) has reduced the renewal period for the casino license of Resorts World Sentosa (RWS) to two years, citing underperformance in tourism contributions as the reason. This marks a significant shift in regulatory measures for one of the city-state’s two integrated casino resorts. Traditionally granted a three-year license, the shortened renewal highlights growing concerns over the resort’s ability to meet strategic objectives in boosting Singapore’s tourism sector.
The GRA’s decision comes amidst its increasing oversight of the gaming industry, which has seen heightened regulatory scrutiny since the authority’s establishment in 2022. Resorts World Sentosa, operated by Genting Singapore, was evaluated on its operational performance, social responsibility standards, and contributions to Singapore’s reputation as a global destination. Officials noted that RWS failed to meet expectations in attracting foreign visitors and delivering robust tourist performance, a key benchmark for its license renewal.
Industry observers have connected the GRA’s stricter stance to broader challenges faced by RWS, including a decline in international patronage. Despite its prime waterfront location and the allure of attractions like Universal Studios Singapore and the S.E.A. Aquarium, RWS has reportedly struggled to recover fully from the impact of travel restrictions over the past few years. Additionally, Singapore’s casino entry levies for citizens and permanent residents, doubled in 2019, may have influenced visitation dynamics.
RWS’s operational challenges are compounded by regulatory enforcement actions against the casino. Over the past year, the GRA has penalized the establishment twice for failing to perform customer due diligence, resulting in fines totaling SG$95,000. These infractions point to lapses in compliance with Singapore’s stringent Casino Control Regulations. The penalties, alongside the shortened license period, reflect the regulator’s focus on enforcing standards to ensure accountability within the gaming sector.
To address the issues raised, Genting Singapore has announced plans for a substantial reinvestment into the resort. A US$5 billion expansion project aims to revitalize Resorts World Sentosa, with promises of enhanced attractions, upgraded accommodations, and advanced gaming technology. The redevelopment is part of a broader strategy to align the resort with Singapore’s ambitions to remain competitive as a global tourism hub. Analysts suggest that the expansion could provide a much-needed boost to the resort’s appeal, especially to international visitors.
The GRA’s decision underscores the shifting dynamics in Singapore’s gaming landscape. While the casino industry has been a lucrative pillar of Singapore’s economy, contributing significantly to tax revenues and employment, the emphasis on aligning gaming operations with broader tourism goals has become more pronounced. The reduced license duration sends a clear message to operators about the government’s expectations for maintaining high standards of performance and responsibility.
Despite the setback, RWS remains one of the cornerstones of Singapore’s integrated resort strategy, which pairs casino gaming with non-gaming attractions to enhance visitor experience. Its counterpart, Marina Bay Sands, continues to set benchmarks for integrated resorts globally, and is in the midst of its own multibillion-dollar expansion.
