The Future of the Chatbots: Sales
Microsoft has unveiled a new chatbot named Zo, but this time, she’s available on Kik, instead of Twitter, where earlier this year, her predecessor—known as Tay—went on a rather racist tirade before being shut down. I’ve never heard a clear explanation as to why Microsoft is making chatbots, and I have to assume the worst: They are on track to deliver ads. If you ever […]