Privacy Foundation calls for human intervention in Centrelink debt collection
The Australian Privacy Foundation (APF) has recommended that the Department of Human services (DHS) reform its automated debt recovery process and bring back the “human” involvement that was replaced with the new data-matching technology. In its submission [PDF] to the Senate Community Affairs References Committee, the APF noted several serious concerns about the automatic data matching system used by Centrelink, citing problems with relying on technology as […]