Microsoft Beefs Up Dynamics CRM with OneField Buy
Redmond is acquiring field service management solutions provider FieldOne Systems to beef up its CRM business. Here’s the pitch in a nutshell: Consumers expect companies to engage with them in new, more convenient ways. That includes field service capabilities. Once it integrates FieldOne’s technology into Dynamics CRM, Microsoft is convinced that its clients can better manage and deliver service to customers in the field. “Field service management […]