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Customer relationship management (CRM) software helps you gather current and historical information about all your customer interactions, including not just past purchases, but also interests, a roadmap of the customer’s eventual product needs, negotiation details from previous deals, and even customer service or helpdesk issues. All that combines to build what amounts to customer dossiers full of up-to-the-minute interaction records and demographic data that you can leverage […]

While there is no sign of our collective ­obsession with ­social media fading any time soon, there is also a growing determination by some to cut all ties and go on a ­technology detox. It sometimes feels as if new platforms for posting, sharing and pontificating are appearing by the day. With so many outlets for people to share their opinions and views of the world, and […]

It can be hard to tell the difference between humans and androids in such sci-fi TV shows as “Westworld.” But in real life, beyond our screens, the human brain takes less than a second to tell between reality and fantasy, according to new research. (via WSJ)

Much of the markets’ mixed reaction reflects uncertainty about a new president who has never held public office, leaving political leaders, business executives and international institutions to make bets on how a Trump administration may rewrite rules that have governed global affairs under American presidents of both parties. Continue reading the main story “For allies and adversaries alike, the election of Donald Trump represents the likely abandonment […]

Monday 12:00 GMT. Overview Stock markets in Europe are slipping back, led by losses for embattled Italian financials, on concern about potential contagion spreading from the sector into the eurozone financial system after Italy’s reform referendum. Meanwhile the dollar is cooling after its sustained run higher, with the index tracking the world’s reserve currency against six of its rivals down 0.1 per cent, although it is holding […]

ISTANBUL Turkey’s emergency rule, instituted in the days immediately following the July 15 failed coup, will continue as long as necessary, Deputy Prime Minister Numan Kurtulmus told a news conference on Monday. President Tayyip Erdogan has previously said emergency rule – initially introduced for three months and subsequently extended for another three – could continue for beyond a year. Erdogan declared a state of emergency days after […]

Monday 11:30 GMT. Overview The dollar is cooling after its sustained run higher, with the index tracking the world’s reserve currency against six of its rivals down 0.5 per cent, although it is holding the 100-point mark at 100.940. Stock markets in Europe are slipping back, led by losses for embattled Italian financials. Hot topic Oil is likely to loom large over the week before Wednesday’s Opec […]

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Given its enormity, India offers an array of local specialities. From clothing and gemstones to handicrafts and fabrics, every region has its own retail identity. One of the benefits of visiting Delhi, its capital city, is that it eloquently showcases a cross section of the country’s regional specialities, and over the past decade, the ancient city has grown rapidly beyond the exquisite and conventional to include whimsical […]

Photo The Crewe Alexandra sports academy. Barry Bennell, a former youth soccer coach who has been accused of molesting young players, once worked for the Crewe club. Credit Phil Noble/Reuters England’s Football Association, which remained largely silent for almost two weeks as former players came forward with accusations of sexual abuse by coaches in the country’s soccer development system, announced Sunday that it was broadening an internal […]

Muscat, November 28, 2016 Bank Sohar is pleased to announce that it has recently been awarded the ‘Best Public Awareness Campaign Middle East Road Safety’ award on a regional level and across the Banking sector at the recently held IQPC Middle East – Qatar Transport Safety Awards which took place recently at the St. Regis Hotel Doha, Qatar. The award, which marks the Bank’s 12th award of […]

In these volatile times, gold is more important than ever. Bonner & Partners’ Bill Bonner explains in this two-part series, the importance of ‘real money’ and why you need it now… Many years ago, before the invention of modern money or capitalism, people still had wealth – although limited. And they still had ways of keeping track of it. The principle of “fair trade” seems to be […]

By Henning Gloystein | SINGAPORE SINGAPORE Oil prices fell over 1 percent on Monday, extending declines from last Friday as doubts re-emerged over the ability of major producers to cut output at a planned meeting on Wednesday aimed at reining in global oversupply. Brent crude futures LCOc1 were trading at $46.40 per barrel at 0035 GMT (7.35 a.m. ET), down 84 cents, or 1.8 percent, from their […]

Pennsylvanians with minor criminal convictions are seeking to shield their records from public view under a new law that expanded criminal record sealing in the state. The measure, which Democratic Gov. Tom Wolf signed into law in February and took effect this month, allows certain residents convicted of nonviolent second- or third-degree misdemeanors to petition for their cases to be sealed. Petitioners must pay a $132 expungement fee, […]

Electrolux, the Swedish appliance maker, is exploring starting an “Uber for laundry” in which consumers would use their own washing machines to wash other people’s clothes. Jonas Samuelson, the new chief executive of the world’s second-biggest white goods manufacturer, told the Financial Times that Electrolux was trying to overcome big hurdles to make the project work. “We have a few fun ideas we are testing, like: how […]

FRANKFURT German pilots union VC said on Sunday it was open to further talks with Lufthansa (LHAG.DE) to try to find a compromise over a long-running pay dispute that caused a four-day strike last week, adding the airline needed to present a new offer. “It will become clear in the course of the day how the dispute will continue,” a spokesman for VC told Reuters. Lufthansa said […]

Here are the big questions we are asking at FT Markets into the week when the calendar flips over into December. Will Opec deliver a meaningful production cut? All eyes are on Vienna and Opec’s annual gathering with a keenly awaited decision on production levels. An Opec deal on Wednesday that delivers a concrete supply reduction of at least 1m barrels a day, with non-members such as […]

Submitted by Charles Hugh-Smith via OfTwoMinds blog, Don’t you think it fair and reasonable that anyone accusing me of being a shill for Russian propaganda ought to read my ten books in their entirety and identify the sections that support their slanderous accusation? I was amused to find my site listed on the now-infamous list of purportedly Russian-controlled propaganda sites cited by The Washington Post. I find […]

The Irish prime minister has said it will be “impossible” to agree Brexit within two years, in the strongest rejection so far of the UK’s negotiating timetable by an EU leader. Enda Kenny, who is seen as one of Britain’s allies in the process, said “there’s a growing feeling in Europe that there should be a transition period, and that the transition period will be longer than […]

Sales and traffic at U.S. brick-and-mortar stores on Thanksgiving Day and Black Friday declined from last year, as stores offered discounts well beyond the weekend and more customers shopped online. Internet sales rose in the double digits on both days, surpassing $3 billion for the first time on Black Friday, according to data released on Saturday. Data from analytics firm RetailNext showed net sales at brick-and-mortar stores […]

As mourners carried the coffin of a slain Hezbollah commander, they moved quickly to wipe away blood still dripping from his body — it had been washed in haste as it was rushed from the battlefields of Aleppo to its final resting place in Lebanon. While Russian war planes and bombs have dominated headlines about outside intervention in Syria’s five-year conflict, thousands of those fighting on the […]

25 November 2016: Gulf International Bank (GIB) last night revealed its new corporate identity coinciding with the bank’s 40th anniversary celebrations. The unveiling of the new identity was shared with officials at a special ceremony in the Kingdom of Saudi Arabia, Riyadh. The new brand identity reflects the core of the bank’s new strategy and its board’s vision for the bank to be the preferred financial services […]

Etihad Airways has announced an expanded codeshare agreement with Hong Kong Airlines to give air travellers enhanced connections between Australasia, Asia, the Middle East, Europe and North America. The two airlines have obtained regulatory approval to codeshare on nine additional routes, bringing the total number of services in their codeshare agreement to 14, Etihad said in a statement. Under the expanded codeshare agreement, Hong Kong Airlines has […]

Photo Residents of the Tahir district of Mosul, which had been liberated from the Islamic State a few hours before, on Nov. 16. Credit Sergey Ponomarev for The New York Times CHICAGO — The ancient Assyrians considered the Tigris River the division between East and West, and the city I come from in Iraq is called Mosul — connection point, in Arabic — because it connects these […]

FRANKFURT Germany’s biggest airline Lufthansa said it will cancel some flights on Sunday even though its pilots have ruled out strikes that day following a four-day walkout that started on Wednesday. “Flight ops should proceed according to schedule on Sunday. Due to the strikes on the preceding days, there may still be a few cancellations,” the company said via Twitter and email, asking customers to check the […]

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