Visitors use their mobile phones as they walk in the dark at the Dubai Mall. AFP Photo
Shoppers were plunged into darkness when The Dubai Mall experienced a two-hour power failure on Monday night. AFP Photo
According to reports the electricity went out at 7.20pm and was restored just after 9pm. AFP Photo
At 7.40pm Dubai Media Office said authorities were working to restore power in a few minutes with Emaar Malls apologising for any inconvenience caused: “We are working with the concerned authorities to address the situation. We regret the inconvenience caused and thank our visitors for their patience.” AFP Photo
Saeed Al Tayer, chief executive and managing director of Dubai Electricity and Water, and Maj Gen Abdullah Al Marri, commander-in-chief of Dubai Police, were on hand to oversee the power restoration. AFP Photo
Dewa said the failure was caused by a transfer of high-voltage cables from The Dubai Mall substation, based on a request from Emaar. AFP Photo
Dubai Mall shoppers walk in the dark. AFP Photo
The supply of electricity and water in the area surrounding the mall was not affected. AFP Photo
Lights appeared to be out inside and outside the mall, which is one of the world’s largest shopping centres. AFP Photo
Many were seen to be using the flashlight functions on their smartphones to get around safely in the dark. AFP Photo
A Dubai Mall spokesperson said all operations had resumed and they were investigating the incident. AFP Photo