Fat finger: Typo caused Amazon's big cloud-computing outage

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This Sept. 6, 2012, file photo, shows the Amazon logo in Santa Monica, Calif. Amazon’s cloud-computing service Amazon Web Services experienced problems in its eastern U.S. region, Tuesday, Feb. 28, 2017, causing widespread problems for thousands of websites and apps. (AP Photo/Reed Saxon, File)

Amazon says an incorrectly typed command during a routine debugging of its billing system caused the five-hour outage of some Amazon Web Services servers on Tuesday.

In a summary posted online, the Seattle company says a command meant to remove a small number of servers for one of its S3 subsystems was entered incorrectly and a larger set of servers was removed. A full restart was required, which took longer than expected due to how fast Amazon Web Services has grown over the past few years.

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Amazon says it is making changes to its system to make sure incorrect commands won’t trigger an outage of its in the future.

Amazon is the world’s largest provider of , which entails hosting companies’ computing functions on remote servers.


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