New Research From SugarCRM Reveals a Customer Relationship Crisis
Struggling to get a clear picture of their customers, 49% of sales leaders in Australia say their CRM is costing them revenue CUPERTINO, CALIFORNIA – Media OutReach – 19 February 2021 – Fueled by lack of visibility into customer data, companies are facing a customer relationship crisis. Fifty-two percent of sales professionals in Australia believe that their CRM systems are unfit for purpose, while customer churn is costing mid-market […]