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A shift towards paperless aviation credentials gathered pace as the Directorate General of Civil Aviation rolled out an Electronic Personnel Licence for commercial pilots, marking a structural change in how flight crew qualifications are issued, verified and carried. The initiative covers Airline Transport Pilot Licence holders and is designed to replace physical documents with a secure digital alternative accessible through the eGCA mobile application.

Officials said the Electronic Personnel Licence, or EPL, allows pilots to store and display their credentials on smartphones and tablets, reducing reliance on printed licences that can be lost, damaged or delayed during renewals. The digital licence is issued directly by the aviation regulator after validation of training records, medical certification and flight experience already housed within the eGCA system, which has been the central portal for licensing and examinations for several years.

The move aligns civil aviation oversight with global trends in digital identity management, particularly as airlines and regulators seek faster verification processes. Under the new system, the EPL carries a dynamically generated QR code that can be scanned by airlines, airport authorities and foreign regulators to confirm authenticity in real time. DGCA officials indicated that the licence is tamper-resistant and protected by multi-layer authentication linked to the pilot’s registered credentials.

Paper licences give way to secure digital credentials is how the regulator internally describes the transition, emphasising both operational efficiency and security gains. According to people familiar with the rollout, the digital format also shortens turnaround time for licence issuance and endorsements, which previously depended on manual checks and physical dispatch.

Pilots holding an Airline Transport Pilot Licence are the first group covered, reflecting the operational importance of captains and senior first officers in commercial aviation. DGCA plans to extend the framework to other categories, including Commercial Pilot Licence holders, aircraft maintenance engineers and cabin crew, once the system stabilises and feedback from initial users is assessed.

Airline operators have welcomed the development, noting that licence verification is a routine but critical compliance task. Flight operations departments often need to validate licences at short notice for roster changes, wet leases or overseas operations. A digital licence accessible through an official app reduces administrative friction and supports faster decision-making, particularly for international deployments where foreign authorities seek immediate confirmation of credentials.

The launch comes amid sustained growth in domestic and international air traffic, with fleet expansion and accelerated pilot hiring placing additional pressure on regulatory processes. Training organisations and airlines have repeatedly flagged delays in licence endorsements as a bottleneck, especially during aircraft type transitions. By integrating the EPL with existing digital records, the regulator aims to address those concerns without compromising oversight.

Security has been positioned as a central feature rather than an add-on. The EPL is designed to function both online and offline, allowing pilots to present credentials even in low-connectivity environments, while ensuring that any verification attempt flags expired or suspended privileges. DGCA officials said this feature was essential for remote airfields and international operations where network access may be inconsistent.

The initiative also responds to a broader push by governments and regulators to adopt digital public infrastructure. Within civil aviation, several jurisdictions have begun experimenting with electronic licences and medical certificates, though adoption has been uneven. Industry experts note that interoperability and trust between regulators remain key challenges, as foreign authorities must be confident in the issuing system’s integrity.

From a compliance perspective, the electronic licence does not alter the underlying regulatory requirements. Pilots must continue to meet medical, proficiency and recency standards, and enforcement actions remain unchanged. The EPL is a format change rather than a relaxation of rules, a point DGCA officials have stressed to avoid misinterpretation within the industry.

Training academies and pilot associations have sought clarity on transitional arrangements, particularly for pilots flying internationally. DGCA has indicated that the physical licence will remain valid during a defined transition period, allowing operators and foreign regulators time to familiarise themselves with the digital format. Guidance notes circulated to airlines outline verification procedures and recommend carrying both digital and physical copies during the initial phase.

Bolna has raised $6.3 million in funding from General Catalyst, marking a significant capital infusion for the Bengaluru-based startup as it expands its voice orchestration platform designed for enterprises operating across multiple languages and customer touchpoints. The investment positions Bolna to deepen its presence in India-focused use cases while sharpening its technology for regulated sectors that demand reliability, security and compliance in automated voice interactions.

Founded to address the growing demand for natural, human-like voice interfaces in customer engagement, Bolna develops software that allows companies to design, deploy and manage AI-driven voice agents across telephony systems. The platform focuses on orchestrating speech recognition, natural language understanding, dialogue management and speech synthesis in a single workflow, enabling businesses to automate calls without sacrificing contextual awareness or linguistic nuance. The funding round underscores investor confidence in voice as a critical interface as enterprises look beyond chat-based automation.

Executives familiar with the company’s roadmap say the capital will be directed towards product development, hiring in engineering and applied linguistics, and expanding enterprise partnerships. Bolna has prioritised support for multiple Indian languages and dialects, a feature that has become central as companies in banking, insurance, logistics and commerce seek to reach customers outside metropolitan centres. Industry analysts note that voice automation in India faces distinct challenges due to code-switching, accent variation and noisy environments, making orchestration and model tuning more complex than in English-only deployments.

General Catalyst’s backing reflects a broader venture trend towards applied AI infrastructure rather than consumer-facing chatbots alone. Investors have increasingly focused on platforms that sit beneath applications, enabling enterprises to integrate AI safely into existing workflows. In Bolna’s case, the emphasis on orchestration allows companies to plug in different speech-to-text or text-to-speech engines, including proprietary or open-source models, while maintaining control over call logic and data handling. This flexibility has become attractive as organisations navigate data residency rules and sector-specific compliance obligations.

Voice AI adoption has accelerated as call centres confront rising costs and labour shortages, while customers continue to rely on phone-based interactions for sensitive or complex queries. Research firms tracking enterprise automation report that voice remains the dominant channel for high-value customer service in India, particularly in financial services and public-facing utilities. Bolna’s platform aims to complement human agents rather than fully replace them, handling routine calls and triage before escalating complex cases. Company officials have said this hybrid approach improves efficiency while reducing customer frustration associated with rigid interactive voice response systems.

Competition in the voice AI space has intensified, with global players offering end-to-end solutions and local startups focusing on language coverage and integration with domestic telecom infrastructure. Bolna differentiates itself by positioning as an orchestration layer rather than a monolithic model provider. This approach aligns with enterprise preferences to avoid vendor lock-in and to adapt quickly as speech and language models improve. Analysts also point to the growing importance of observability and analytics in voice systems, areas where Bolna has invested to give clients visibility into call outcomes, latency and error rates.

The funding arrives amid heightened scrutiny of AI ethics and transparency. Voice systems, in particular, raise concerns around consent, disclosure and bias. Bolna has stated that it builds safeguards into deployments, including clear disclosures when callers are interacting with automated agents and configurable controls to limit sensitive data capture. Such measures are increasingly demanded by enterprise clients as regulators and consumers push for responsible AI use.

Mr Chan attended a breakfast reception hosted by virtual asset enterprise Animoca Brands, headquartered in Hong Kong, yesterday (January 20). Speaking at the meeting, Mr Chan said that Hong Kong adopts a proactive yet prudent approach to the development of digital assets guided by the principle of “same activity, same risk, same regulation” to promote responsible and sustainable market development. Since 2023, Hong Kong has issued licences to 11 virtual asset trading platforms, and a licensing regime for stablecoins is expected to be launched later this year. The Financial Secretary also noted the HKSAR Government’s leadership role in promoting tokenisation, including the issuance of three batches of tokenised green bonds amounting to around US$2.1 billion.

Mr Chan also engaged with a number of officials from different economies and regional organisations attending the WEF Annual Meeting, including Deputy Prime Minister and the Minister of Finance of Thailand, Mr Ekniti Nitithanprapas; the Secretary-General of the Cooperation Council for the Arab States of the Gulf, Mr Jasem Mohamed Albudaiwi; the Minister of Investment and Foreign Trade of Egypt, Mr Hassan El Khatib; and the State Secretary for International Finance at the Federal Department of Finance of Switzerland, Ms Daniela Stoffel. They exchanged views on the global political and economic landscape and issues of mutual concern, and explored opportunities to strengthen collaboration in areas such as trade, finance, industry development and digital transformation.

During a meeting with the Director-General of the World Trade Organization (WTO), Dr Ngozi Okonjo-Iweala, Mr Chan reiterated that Hong Kong, China firmly supports free trade and multilateralism, and expressed support for the WTO’s efforts to pursue reforms in response to current global challenges, with a view to enhancing its agility in addressing emerging issues in international trade.

On arriving Davos (January 19), Mr Chan began his visit programme by meeting with the Minister of Economy of the Sultanate of Oman, H.E. Dr Said Mohammed Al-Saqri. During the meeting, the two sides discussed ways to deepen mutually beneficial cooperation in areas such as finance, trade, green transformation and industrial development.

Mr Chan said that Hong Kong’s advantages as a “super connector” could support Oman’s transitioning from an oil-driven growth model towards a more diversified economic structure. He said that Hong Kong could facilitate Chinese Mainland and Hong Kong enterprises to invest in Oman to support its infrastructure and industrial development. At the same time, Hong Kong’s status as an international financial centre in Asia could provide Omani enterprises with an ideal platform for fundraising and financing, as well as offshore Renminbi investment and risk management products.

Mr Chan will continue his programme in Davos, including participating at the 2026 Davos-Caixin CEO Luncheon and the “How to Finance Decarbonization?” session of the WEF Annual Meeting, before returning to Hong Kong on January 24 morning.

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This year’s theme, “SEOUL LIGHTS, BIGO NIGHTS” captures the spirit of the event, where the energy of Bigo Live’s creators will illuminate Seoul. The Gala will honour the dedication and talent of the platform’s creators and families, turning each moment into a shared celebration that is both unique and unforgettable. Seoul was selected as the host city for this year’s BIGO Awards Gala as it stands at the intersection of creativity, technology and culture, reflecting the vibrant and globally connected community that Bigo Live continues to build.

The star-studded event will welcome over 1,200 global guests, including those from Asia, Europe, the Middle East, North and South America, and Africa. The festivities will begin with a public red-carpet event, offering a first glimpse into the energy and vibrancy of the event.

“Seoul’s dynamic energy is the perfect backdrop for our 2026 Gala,” said a spokesperson from Bigo Live. “‘SEOUL LIGHTS, BIGO NIGHTS’ is more than a theme, it’s a reflection of how our creators illuminate the platform with their talent and passion. We are thrilled to bring our global community together in this vibrant city to celebrate their achievements and the powerful connections they’ve built.”

The ceremony will honour over 200 content creators and families for their outstanding contributions over the past year, with winners receiving a trophy and in-app rewards, with select honourees also featured on prominent digital billboards in Gangnam’s high-profile media district, extending recognition beyond the platform.

The evening will also feature a diverse lineup of captivating performances, from live music to band shows by international artists, including special appearances by South Korean girl groups FIFTY FIFTY and tripleS, creating an immersive atmosphere where global creativity meets a shared rhythm.

As the night pulses with excitement, Bigo Live will also unveil an exclusive blind-box collection featuring its friendly mascot, mini-Dinos, bringing an extra spark of surprise to the night.

For viewers worldwide, the BIGO Awards Gala 2026 will be broadcast live on Bigo Live’s Music Live House channel (Bigo ID: music) and the official Bigo.tv website. The live broadcast will begin with the Red Carpet at 3:00 pm (GMT+9), followed by the Gala Ceremony at 7:00 pm (GMT+9). Viewers in the live room can vote for their favourite content creators and families during the gala night for three special awards: “MOST POPULAR BROADCASTER,” “MOST POPULAR FAMILY,” and “GALA STAR.”

To join Bigo Live’s global community and tune into the BIGO Awards Gala 2026, download the Bigo Live app or visit the official website. Follow Bigo Live on Facebook and Instagram for latest updates.Hashtag: #BigoLive #BIGOAwardsGala2026

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