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Launched market-first Door-to-Door Luggage Repair Service for Travel Insurance customers

HONG KONG SAR – Media OutReach Newswire – 28 July 2026 – MSIG Insurance (Hong Kong) Limited (“MSIG”) today published its 2025 Claims Report, highlighting a fifth consecutive annual rise in its claims settlement ratio since 2020, strong performance across key classes, and new customer-focused travel innovations.

In 2025, MSIG honoured HK$359 million in claims in Hong Kong and Macau and achieved a 94.7% claims settlement ratio, up from 91.1% in 2020, reflecting the insurer’s sustained commitment to extraordinary claims service and role as a trusted partner. Employees’ Compensation Hong Kong recorded a 99.87% settlement ratio, followed closely by Helper (97.57%) and Travel (96.27%).

This year’s report shows significant progress in its customer-first approach – with an over 11% year-on-year increase in compliments received from customers, as well as 100% of the insurer’s 2025 Google reviews being 5-star rated.

Philip Kent, Chief Executive Officer of MSIG Hong Kong, said: “In a year of rapid change, our teams have stayed close to our customers and continued to put forward products and services that have truly helped when it mattered most. That’s what a customer-first mindset is all about and the results are clear from this year’s claims report. From innovative travel protection to extraordinary claims servicing, we continue to invest in bringing unique-to-market product features to our customers as their trusted partner, and are fully committed to further enhancing our service experience to deliver the assurance they need at every stage of their life journey.”

MSIG’s innovations in Travel Insurance also earned notable industry recognition in 2025 and 2026, reinforcing the strength of the offerings and the value they are delivering to customers:

  • Won the Travel Insurance category at the 10Life 5-Star Insurance Awards 2026
  • Top 3 Finalists in “Most Innovative Product/Service Award (General Insurance)” at the Hong Kong Insurance Awards 2025

New Travel Insurance services

In April 2025, MSIG launched two travel services designed to make support faster and more seamless. The market-first Door-to-Door Luggage Repair Service completed 135 luggage repair requests from April to December 2025, equal to 16% of all luggage damage claims, while Overseas Medical Teleconsultation simplifies access to care while travelling abroad. These new services reflect innovation in an area where customers value convenience, speed and reassurance.

MSIG built on that momentum in October 2025 with upgraded Travel Insurance products that added new benefits, including Cancellation of Journey for Any Reason. The enhancement gives travellers greater flexibility and strengthens MSIG’s position in a critical category where expectations are rising around responsive, real-world protection.

Beyond travel, the report highlights a wide range of cases of MSIG’s broader focus on customer-centred claims service across personal and commercial lines – demonstrating a commitment not only to efficient claims handling, but also to helping customers navigate disruption and move forward.

Hashtag: #MSIG

The issuer is solely responsible for the content of this announcement.

About MSIG Insurance (Hong Kong) Limited (“MSIG”)

MSIG is a wholly owned subsidiary of Mitsui Sumitomo Insurance Co Ltd and a member of the MS&AD Insurance Group, Asia’s leading general insurance brand with presence in 50 countries and regions globally. The Group is amongst the world’s top 10 insurance groups based on gross revenue and one of Japan’s leading insurers with A+ Stable credit rating. With over 40,000 employees world-wide, MSIG is represented in all ASEAN markets as well as in Australia, New Zealand, Hong Kong, Mainland China, Korea, India and Taiwan.

MSIG has been providing general insurance solutions to customers in Hong Kong for more than 170 years, dating as far back as 1855. We offer a wide range of solutions and services through an extensive distribution network including agents, brokers, and strategic partnerships with leading banks as well as growing collaborations with digital and consumer platforms.

Arabian Post Staff -Dubai Sharjah has extended its flagship summer shopping and tourism campaign until 15 September, giving retailers, hotels and entertainment venues additional time to attract visitors during the holiday and back-to-school periods. Sharjah Summer Promotions 2026 is being organised by the Sharjah Chamber of Commerce and Industry and the Sharjah Commerce and Tourism Development Authority, with the participation of government bodies, private companies, shopping centres […]

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The round brings HiDream.ai’s total financing over the past three months to more than RMB 2.1 billion and marks its entry into unicorn status

BEIJING, CHINA – Media OutReach Newswire – 27 July 2026 – HiDream.ai, a global large-model AI technology company, has announced the completion of a RMB 1.5 billion Series C financing round. The round was co-led by the National Social Security Fund Sichuan Revitalization Sci-Tech Innovation Fund, ICBC Capital, Hongyi Asset Management and Dunhong Capital.

The screenshot of this leaderboard was taken on June 22, 2026.
The screenshot of this leaderboard was taken on June 22, 2026.

New investors including Xiamen ITG Capital, Shanghai Film New Vision Fund, Hubei Yangtze River Industry Investment Group, Huace Film & TV, Hangyuan Capital, Chuangyunhai Capital, Huafu Investment, Yuhang Financial Holding, Bank of Communications Capital and Wakamatsu Fund also participated. Existing shareholders including Hefei Industrial Investment, Fortune Capital, Kingpo Investment, Jinhua Capital, Zhongzhe Capital and Caixin Capital continued to back the company.

The round brings together national-level long-term capital, regional government-backed investment platforms, industry investors and venture capital firms. HiDream.ai said the funding will support its development of native omni-modal world models and the expansion of its product and commercial ecosystem.

The Series C follows two earlier rounds completed within the past three months, bringing HiDream.ai’s total financing during the period to more than RMB 2.1 billion. With the latest round, the company has entered unicorn status.

“Forward-looking judgment on AI technology and continued innovation in large-model architecture have always been core to HiDream.ai’s growth,” said Mei Tao, founder and CEO of HiDream.ai. “We believe the evolution from multimodal AI to native omni-modal world models is an essential path toward AGI. With this funding, we will continue building the foundation for native omni-modal world models and work with global developers and partners to expand the boundaries of intelligence.”

Long-term Capital Backs HiDream.ai’s AI Roadmap

The round includes national-level long-term capital, technology-focused financial investors and multiple regional government-backed investment platforms.

The participation of the National Social Security Fund Sichuan Revitalization Sci-Tech Innovation Fund as a co-lead investor reflects growing institutional support for foundational AI technologies and critical AI infrastructure.

Regional investment platforms including Hefei Industrial Investment, Xiamen ITG Capital, Yuhang Financial Holding and Hubei Yangtze River Industry Investment Group also participated or increased their exposure, providing support across capital, industrial resources and application scenarios.

Existing shareholder Hefei Industrial Investment has backed HiDream.ai across three consecutive rounds, underscoring long-term confidence in the company and its alignment with Hefei’s strategy to develop a hard-tech and AI innovation hub.

HiDream.ai said support from long-term institutional capital and regional government-backed investors will help provide full-cycle backing for model research, product development and industrial deployment.

Industry Investors Deepen Content and Entertainment Partnerships

The Series C round also introduced leading film and entertainment industry investors, including Shanghai Film New Vision Fund and Huace Film & TV.

HiDream.ai said these partnerships will expand its access to film and entertainment resources, production scenarios and high-quality content data, supporting innovation in AI-native content production.

The company has been working with Shanghai Film Co., Ltd. on next-generation content production, cinema scenario upgrades, AI-powered cross-screen marketing, and AI-enabled large-screen production standards and workflows.

HiDream.ai also plans to collaborate with Huace Film & TV on AI agent-assisted content creation, corpus co-development, premium content co-production and full-chain IP development.

Together with earlier cooperation with Hubei Yangtze River Film Group, the addition of Shanghai Film New Vision Fund and Huace Film & TV further expands HiDream.ai’s role in China’s film and entertainment ecosystem and provides richer data and application scenarios for its video models.

From Native Omni-modal Models to World Models

HiDream.ai is among China’s earliest companies focused on multimodal generative AI. Built on its self-developed HiDream model family, the company has developed a portfolio of AI products and a global commercial network across content creation, marketing, and film and entertainment production.

Earlier this year, HiDream.ai’s native omni-modal HiDream-O1 model series, based on its original UiT, or Unified Transformer, architecture, achieved leading results on the text-to-image leaderboard of Artificial Analysis, a global independent AI model evaluation and analytics platform. The open-source version ranked first globally, while the closed-source version ranked among the global top three, positioning HiDream.ai among the leading players in visual generative AI.

At the product and commercialization level, HiDream.ai is pursuing a dual-engine strategy combining foundation models and AI agents. Built on the HiDream-O1 model series, its “1+1+3” framework includes one foundation model, one Token Hub platform for standardized model capability output, and three application areas: commercial marketing, film and entertainment production, and content creation.

At WAIC 2026, HiDream.ai introduced vivago R1, a multimodal creative agent with long-form video generation and editing capabilities. The “R” in R1 stands for long-horizon reasoning, reflecting a shift in AI-assisted creative production from generating isolated assets to planning, orchestrating and executing longer creative workflows.

HiDream.ai’s products currently serve users in more than 100 countries and regions, including over 50 million professional users and more than 40,000 enterprise customers. The company said these commercial deployments validate the practical application of its native omni-modal architecture and provide a foundation for future scale.

HiDream.ai said its long-term vision is to move from multimodal AI to omni-modal AI and ultimately world models — systems capable of understanding, reasoning about and constructing dynamic environments. The company will continue advancing both large-model technology and AI agent products, accelerating the shift of AI from a tool to an intelligent partner.

Hashtag: #HiDreamAI

The issuer is solely responsible for the content of this announcement.

About HiDream.ai

HiDream.ai is a large-model AI technology company focused on native omni-modal intelligence and world-model development. Built on its self-developed HiDream model family, the company develops foundation models, AI agent products and AI applications across commercial marketing, film and entertainment production, and content creation.HiDream.ai’s products serve users in more than 100 countries and regions, including over 50 million professional users and more than 40,000 enterprise customers.

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Get ready for juju’s Great Fluffy Summer at Pacific Place this July

HONG KONG SAR – Media OutReach Newswire – 27 July 2026 – Pacific Place is delighted to announce juju world, a summer collaboration with internationally acclaimed Australian artist CJ Hendry, running from 23 July to 16 August 2026. Conceived and produced in partnership with creative house Pen & Paper, the event marks Hong Kong’s first large-scale juju experience, transforming the shopping destination into an immersive world inspired by Hendry’s collectible character. The event will feature a Hong Kong exclusive merchandise collection, a wide range of interactive experiences, and seasonal shopping rewards. Pacific Place is set to be the city’s most talked-about cultural and retail destination this summer.

Pacific Place x CJ Hendry Unveil Hong Kong's First Large-Scale juju Experience This Summer
Pacific Place x CJ Hendry Unveil Hong Kong’s First Large-Scale juju Experience This Summer

Who is juju?

Created by CJ Hendry, juju is a collectible character recognised for its floppy ears, flower eye and playful personality. Occupying a unique space in contemporary collectible culture, juju is both an objet d’art and an emotional companion. This summer, juju arrives in Hong Kong in a spectacular new form.

A Planet Has Landed at Pacific Place

At the heart of this whimsical universe is the juju Planet, a vibrant centrepiece surrounded by a colourful wonderland of oversized trees and fluffy clouds of pom-poms, with larger-than-life juju characters welcoming you with open arms. Touch, explore and trigger surprises — every interaction transforms juju world into an unforgettable, multi-sensory adventure for dreamers of all ages.

juju world

Dates: 23 July – 16 August 2026
Time: 10am – 10pm
Location: Garden Court, Level LG1
Entry: No registration required

Step into the Magic

juju Planet

Perched atop the planet is a gigantic juju, gently welcoming visitors into this surreal landscape.
Experience Pure Joy
The Dreamy Swing
Embrace your inner child by sitting on the swing with juju. Snap a photo with the tall, colourful trees — their joyful appearance is sure to bring back lots of happy memories.
The Fluffy Hideaway

juju Room

Step inside an immersive circular chamber where over 400 juju plushies line the walls, surrounding visitors in a sea of fluff.
The Mirror of Dreams

juju Infinity Mirror

Inspired by juju’s signature flower eye, this mirrored installation creates endless reflections of the playful world around it.
Gentle Giant
Meet the Giant juju
Standing an impressive two metres tall, the Giant juju welcomes visitors for an unforgettable up-close experience. Whether posing beside it, hugging it or capturing the perfect keepsake photo, this larger-than-life installation brings the beloved character to life.


CJ Hendry Unveils Hong Kong-Exclusive juju Collectibles

Created exclusively for Pacific Place, the shimmering collection introduces iridescent juju inspired by the city’s vibrant energy. On top of the nine standard versions, five additional secret versions will be added to the collection as a delightful surprise. Available in limited-edition blind boxes, each is housed in a specially designed shiny collectible tin, turning the act of unboxing into a unique experience. The fun continues as visitors unlock surprise accessories at the Capsule Toy Station and customise their juju with interchangeable flower eyes, outfits and more.

juju world Merchandise Store
juju world Merchandise Store

juju world Merchandise Store & Capsule Toy Station

Dates: 23 July – 16 August 2026
Time: 11am – 9pm
Location: Level L1, near Lane Crawford
Entry: Through member entry booking or on-site queue tickets (see details below)

The Collector’s Dream

juju world Merchandise Store

This is the only place in the world to find the rarest new jujus — the Hong Kong-exclusive limited collection, including both the standard and secret versions, alongside loveable 12″ juju plushies dip-dyed in rainbow ombré, and many more limited-edition summer essentials. Quantities are limited, so come early and ready to collect!

Visitors are required to register as above members to receive an On-site Queue ticket, distributed daily from 10am. Existing above blue, above gold, above platinum and above black members may also reserve entry in advance via the Pacific Place Mobile App.

Availability is limited and offered on a first-come, first-served basis while stocks last.

For more details, please visit the Pacific Place Website.

The Spin-and-Style Studio

juju Capsule Toy Station

Purchase a token, spin the capsule machine, and unlock a playful selection of accessories to style your juju exactly as you wish. Choose from clothing, hair ties, and earrings, alongside interchangeable flower eyes making their Hong Kong debut. Your juju will truly be like no other!

Stocks are available on a first-come, first-served basis.


A Summer Full of Rewards

juju world is the centrepiece of a summer season at Pacific Place designed to delight at every turn. From 23 July to 16 August, shopping at Pacific Place and Starstreet Precinct also unlocks the ‘Dreamlike Summer’ rewards programme, offering exclusive Pacific Place shopping e-Vouchers with designated same-day electronic spending, with eligible UnionPay cardholders enjoying additional rewards on top.

Accumulated Same-day
Electronic Spending
General Rewards* UnionPay Users Extra Rewards#
HK$5,000 – HK$34,999 HK$100 Pacific Place
Shopping e-Voucher
HK$50 Pacific Place
Shopping e-Voucher
HK$35,000 – HK$64,999 HK$600 Pacific Place
Shopping e-Voucher
HK$600 Pacific Place
Shopping e-Voucher
HK$65,000 – HK$119,999 HK$1,300 Pacific Place
Shopping e-Voucher
HK$1,300 Pacific Place
Shopping e-Voucher
HK$120,000 or above HK$2,400 Pacific Place
Shopping e-Voucher
HK$2,400 Pacific Place
Shopping e-Voucher

*General shoppers and eligible UnionPay users are required to join the Pacific Place Loyalty Programme – above and meet the accumulated same-day spending requirement by electronic payment during the Promotion Period in order to be entitled to redeem General Rewards and UnionPay Users Extra Rewards.

#To redeem the UnionPay Users Extra Rewards, shoppers must settle the relevant transaction(s) with UnionPay Credit and ATM Cards with the UnionPay logo, UnionPay Mobile Payment (including but not limited to Apple Pay, Samsung Pay, Huawei Pay) or UnionPay QR Code (including UnionPay App or other App supporting UnionPay QR Code Payment), except the RMB cards issued by specific Hong Kong and Macau card issuing institutions. The qualified transaction(s) must be settled via the UnionPay network in full. WeChat Pay, Alipay and AlipayHK are not eligible for this Promotion. During the Promotion Period, UnionPay users are entitled to redeem the UnionPay Users Extra Rewards up to 5 times. UnionPay users must settle their payment by UnionPay when using the Shopping e-Vouchers from the Extra Rewards. Each shopper is entitled to a maximum of ONE redemption of Rewards per day. The Rewards are limited in quantity and are available on a first-come, first-served basis while stocks last.

Terms and Conditions apply.

Dates: 23 July – 16 August 2026
Time: 11am – 10pm
Location: Gift Redemption Counter on Level L2 (near Joyce)

This summer, Pacific Place becomes something more than a destination. It becomes a world. And juju can’t wait to welcome you in.

Hashtag: #jujuworldHK #ThePlaceForCollectibles #ThePlaceForjuju #PacificPlaceHK #CJHendry #juju

The issuer is solely responsible for the content of this announcement.

About CJ Hendry

CJ Hendry is an Australian, New York-based contemporary artist renowned for her hyper-realistic drawings and large-scale immersive installations. Known for creating ambitious, experiential exhibitions that invite public participation, Hendry has developed a distinctive practice that combines fine art, spectacle, and play. Her projects often explore themes of materiality, consumer culture, value, and perception, turning galleries into fully realized environments that challenge traditional ways of viewing art.

Hendry’s work has been exhibited internationally and collected worldwide, attracting a global audience through her unique ability to merge technical mastery with humour, accessibility, and immersive storytelling.

About Pacific Place

Located in the heart of Admiralty, Pacific Place is the destination for exceptional service and unique experiences. As a pioneer of innovative retail concepts in Hong Kong, Pacific Place continues to transform the retail scene by delighting visitors with an array of curated experiences through diversified offerings. Since its inception in 1988, Pacific Place has established itself as Hong Kong’s premier lifestyle hub, a mixed-use development that continues to evolve and grow as the ultimate destination to shop, dine, work, stay, relax and play. It houses one of Hong Kong’s largest collections of luxury brands and diverse dining offerings, making every visit a memorable one. In addition to being a prime transportation hub, Pacific Place is home to five Grade-A office towers, 268 serviced apartments, and four five-star hotels: The Conrad, Island Shangri-La, JW Marriott and Upper House Hong Kong.

Customer enquiry hotline: (852) 2844 8988 Website: www.pacificplace.com.hk
Facebook: @Pacific Place Hong Kong Instagram: @pacificplacehk
WeChat: @PacificPlaceHK XiaoHongShu: @Pacific Place HK

About Pen & Paper

Pen & Paper is an established Hong Kong–based creative agency. As the creative and production partner for juju world at Pacific Place, Pen & Paper is bringing artist CJ Hendry’s whimsical universe to Hong Kong, continuing her creative journey in Asia Pacific.

Ryan Gosling will join the Marvel Cinematic Universe as Ghost Rider, leading a standalone film planned for 2028 under director Shawn Levy. Marvel Studios unveiled the project during its presentation at San Diego Comic-Con, confirming months of speculation linking Gosling to the supernatural anti-hero. The announcement places one of Hollywood’s most prominent actors at the centre of Marvel’s attempt to expand beyond its established Avengers, Wakanda and […]

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