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Hashtag: #GreenSM

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The robot has begun operating at Kalangan, the art museum inside the Domestic Security Hold Area, marking the first phase of a wider plan to introduce robotic assistance across the airport. CIAL Managing Director S. Suhas inaugurated the service, which is intended to give passengers access to travel information while they move through the terminal.

Passengers can interact with the robot to check flight schedules, gate numbers and CIAL services. It can provide directions to boarding gates and other airport facilities, helping travellers locate destinations without having to rely solely on static signs or information counters.

CIAL has also given the robot a cultural role. At Kalangan, it can explain Kerala art forms including Kathakali and Ottanthullal and provide information about sculptures and artworks displayed in the museum. The robot can guide passengers towards relevant exhibits, linking travel assistance with the airport’s cultural displays.

The airport operator said passenger assistance robots will be deployed in check-in halls during the next phase of the programme. CIAL is also examining the use of delivery robots capable of carrying food and other products directly to passengers waiting inside the terminal, though no timetable has been announced for that service.

Pune-based Kinetics Robotics developed the passenger assistance robot for CIAL. Executive Director Santhosh Poovattil, Head of Commercial Manoj P. Joseph and Kinetics Robotics representative Jignesh Nair were among those present when the service was launched.

The project adds another automated passenger-facing service to CIAL’s broader digital upgrade. The airport last year outlined a Rs 200-crore digital transformation programme, CIAL 2.0, covering operational systems, artificial intelligence, automation and cybersecurity. That programme included upgraded flight information and announcement systems, common-use passenger processing infrastructure and other technology intended to improve airport operations and passenger convenience.

CIAL 2.0 also identified facial-recognition check-in, artificial intelligence-based baggage tracking, lost-item tracking, prepaid cab booking kiosks and DigiYatra integration among its digital services. The passenger assistance robot extends that technology drive into a visible, interactive role inside the terminal rather than keeping automation largely behind the scenes.

For passengers, the robot’s main practical value is immediate access to frequently requested information. Flight updates and gate directions can change during the course of a journey, and an interactive unit positioned within the secure area can supplement display boards and staffed help points. Its deployment at Kalangan also allows CIAL to test passenger interaction with the technology in a controlled setting before placing more robots in busier check-in areas.

The cultural information function gives the device a second purpose beyond navigation. Travellers passing through the museum can request explanations of traditional performances and displayed works rather than using the robot only for airport queries. CIAL has presented that combination as part of its effort to improve passenger convenience while drawing attention to Kerala’s cultural heritage.

The first deployment remains limited to the domestic security hold area, and CIAL has not disclosed how many passenger assistance robots will be added in the next stage. The airport operator has also not announced technical details such as supported languages, operating hours, mobility range or whether future units will have additional functions.

Kalangan serves as the initial location because it combines passenger circulation with exhibits that require both directional and informational support. The robot can therefore handle airport questions while directing visitors towards artworks and explaining selected cultural forms.

CIAL’s move comes as airports increasingly use self-service and automated systems for routine passenger interactions, particularly for check-in, baggage processing, navigation and information delivery. At Kochi, the next expansion will move the assistance robots from the museum setting into check-in halls, where passenger volumes and the range of queries are likely to be greater.

To mark its official launch in Palembang, Green SM has also introduced the “Green Your Move, Refresh Your City” campaign, in support of initiatives led by the Ministry of Environment/Environmental Control Agency (KLH/BPLH) under the theme “Ecosystem & Air Protection” (Perlindungan Ekosistem & Udara).

The campaign encourages citizens to embrace more environmentally friendly modes of transportation, highlighting how every green journey in daily life can contribute to better air quality and a healthier urban environment.

Powered by a 100% electric vehicle fleet, Green SM is committed to delivering a 5-star mobility experience through its professional drivers, transparent pricing, and consistent service quality. By combining technology, service excellence, and sustainable mobility solutions, Green SM aims to set new standards for modern urban transportation.

Green SM’s presence in Palembang continues its journey of advancing green mobility in Indonesia, following its expansion into Jakarta, Makassar, Surabaya, Bali, and Bandar Lampung. This milestone also reaffirms the company’s long-term commitment to delivering reliable and sustainable mobility solutions to an increasing number of Indonesians.

As one of Sumatra’s largest hubs for trade and services, with a population of more than 1.8 million people, Palembang continues to see dynamic economic growth and rising demand for mobility. The city’s commitment to sustainable development and smart city initiatives also provides a strong foundation for advancing green, modern, and environmentally friendly transportation solutions that contribute to improving residents’ quality of life.

Mr. Pham Nhat Minh Hoang, Global CEO of Green SM, said: “I am delighted that Green SM has another opportunity to bring the positive values of green mobility to even more people across Indonesia. We believe that through our consistent service quality, professional drivers, and the outstanding benefits that green mobility offers, Green SM will become a trusted companion for the people of Palembang in their daily journeys, while contributing to ecosystem protection and cleaner air in Indonesia.”

To mark its launch in Palembang, Green SM is rolling out a series of special promotions. Riders can enjoy a 100% discount of up to Rp50,000 from September 12 to 16, 2026, followed by a 50% discount of up to Rp50,000 from September 17 to 25, and a 35% discount of up to Rp50,000 from September 26 to October 2, 2026. Green SM will continue introducing programs and offers designed to make travel more comfortable and affordable, while encouraging more residents of Palembang to make the switch to greener mobility.

Alongside providing all-electric transportation services, Green SM is committed to building a sustainable green mobility ecosystem through job creation, local talent development, and collaboration with stakeholders. As the company continues expanding across Indonesia, Green SM aims to improve access to modern mobility solutions while creating positive value for communities, the environment, and local economies.

Over the course of its global expansion, Green SM has completed approximately 850 million trips covering nearly 6 billion kilometers, helping reduce more than 800,000 tons of CO₂ emissions, equivalent to the carbon absorption capacity of approximately 36 million trees.

Hashtag: #GreenSM

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The strengthening of the senior leadership teams at VinFast and GSM comes as Vingroup and companies across its ecosystem accelerate the training and development of in-house talent and transition leadership responsibilities to a younger generation of leaders, in line with the needs and growth trajectory of the system. In particular, both VinFast and GSM are entering a period of strong and decisive growth on a global scale.

Prior to assuming the position of Chief Executive Officer of VinFast Global from Mr. Pham Nhat Vuong, Mr. Pham Nhat Quan Anh was appointed Chairman of VinFast Global in May 2026. With his official assumption of the positions of Chairman and Chief Executive Officer of VinFast Global, as well as Chairman and Chief Executive Officer of VinFast Vietnam, Mr. Pham Nhat Quan Anh will hold ultimate and comprehensive responsibility for all of VinFast’s operations as the company enters a new phase of growth.

Following his official appointment, Mr. Pham Nhat Quan Anh commented: “I am deeply honored by the Board of Directors’ trust and confidence in entrusting me with the additional responsibility. Built on a strong foundation established over the years and supported by the growing confidence of customers across our markets, VinFast is well positioned to seize the significant opportunities ahead and further strengthen its role in advancing the global transition to sustainable mobility. I am committed to working closely with our talented team to uphold VinFast’s core values and continue delivering world-class products and the highest standards of service to customers around the world.”

Born in 1993, Mr. Pham Nhat Quan Anh holds a Bachelor’s degree from Singapore Management University and has held several key leadership positions at VinFast and other companies within the Vingroup ecosystem before being appointed Chairman of the Board of Directors of VinFast Auto Ltd. in May 2026. With extensive cross-sector management experience and a strategic operational mindset, he has made significant contributions to VinFast’s development, from building its foundation in the domestic market to expanding its presence internationally.

In addition to his senior leadership responsibilities at VinFast, Mr. Pham Nhat Quan Anh will continue to serve as Chief Executive Officer of VinMetal Trading and Production JSC, a high-quality steel manufacturer within the Vingroup ecosystem.

At GSM, Mr. Nguyen Quoc Tuan, currently Chief Executive Officer of GSM Global, has been appointed Chairman of GSM Global, succeeding Ms. Pham Thu Huong. Mr. Pham Nhat Minh Hoang will succeed Mr. Tuan as Chief Executive Officer of GSM Global and concurrently assume the position of Chief Executive Officer of GSM Vietnam.

Born in 2000, Mr. Pham Nhat Minh Hoang has held senior leadership positions at VinFast, Green Future, VinSmart Future, GSM and other companies. In addition to his management responsibilities, he has directly invested in and serves as a major shareholder of several industrial, technology, energy and infrastructure companies within the Vingroup ecosystem, including VinSpeed, VinEnergo, VinMetal, VinVentures and robotics companies.

VinFast currently has a presence in 16 countries worldwide, including key markets such as Vietnam, India, Indonesia, the Philippines, Europe, the Middle East and North America. VinFast electric cars and electric motorcycles are currently manufactured at four facilities across three countries: Vietnam, Indonesia and India.

Alongside VinFast, GSM operates its green mobility brand, Green SM. The company currently operates in seven countries, including Vietnam, Laos, Indonesia, the Philippines, India, Kazakhstan and Denmark, and plans to expand into at least three additional markets within this year. GSM is also targeting a transition into a globally scaled public company with its shares listed on an international stock exchange.

The appointment of senior leadership is of particular importance, not only in addressing the more demanding requirements of the companies’ next phase of development, but also reflecting positive expectations for the future of VinFast and GSM as they continue their expansion into international markets.

Hashtag: #VinFast #GSM

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The Vietnamese electric-vehicle maker said the proposed outlets would span Luzon, Visayas and Mindanao, extending its reach beyond major centres such as Metro Manila and Cebu into markets including Cagayan de Oro, Tacloban and Subic Bay. The sites are expected to combine vehicle display, customer consultations, sales and after-sales services under VinFast’s global showroom standards.

The agreements, announced on September 11, bring together Elite North Auto Cars Inc., MG Gateway Mantrade Corp., Grand Canyon Multi Holdings Inc., Britannica United Motors Incorporated, VF Auto Sto Tomas Inc., GR8 Marketing Motors Inc., ARCMA Motors Corporation, Autonomics Motor Corp., Gershom Car Trading Corp., Areza Motor Sales Inc., Central Auto Resources Inc., Autolink Global Motors Inc. and Greenport Mobility Inc.

VinFast said the partners’ distribution experience and regional networks would help accelerate expansion and improve access to its electric cars and support services. The company did not disclose investment values, opening dates for individual locations or how many of the 27 sites would provide full workshop facilities.

Antonio Zara, chief executive of VinFast Southeast Asia, said the Philippines remained a key market in the company’s longer-term regional and global plans. He said VinFast was seeking to develop not only its retail footprint but also products, services, infrastructure and the wider electric-vehicle ecosystem, working with local partners to make battery-powered mobility more accessible.

The latest dealer push builds on a network expansion already under way. VinFast said in April 2025 that it had reached agreements with six Philippine dealers to establish more than 60 new showrooms, including planned locations in Metro Manila, Quezon City and other urban centres. Its third-quarter 2025 financial disclosure later said the company had nine showrooms operating nationwide, underscoring the gap between announced development plans and sites actually opened.

That distinction remains important for the new programme: the 27 outlets are covered by memoranda of understanding and are expected to be developed, rather than being newly opened locations. VinFast’s stated target is to develop a total network of 60 dealerships in the Philippines in 2026.

The company has also been adding after-sales and charging capacity as it seeks to reduce practical barriers to electric-vehicle ownership. VinFast previously signed an agreement with Motech aimed at bringing up to 63 service workshops into its authorised repair, warranty and maintenance network. It has also worked with other service partners and has promoted charging infrastructure through V-Green, the charging-network business associated with the wider Vingroup ecosystem.

VinFast entered the Philippine passenger-vehicle market with a battery-electric range that has included the VF 3, VF 5, VF 6, VF 7 and VF 9. At the Philippine International Motor Show in June 2026, the company displayed its broader mobility offering and highlighted programmes combining vehicle access, charging and transport services.

Its expansion comes as carmakers compete for position in a Philippine electric-vehicle market supported by government measures intended to encourage cleaner transport. The Electric Vehicle Industry Development Act established a national policy framework for EV adoption, charging infrastructure and industry development, while tariff measures have lowered import costs for qualifying electric vehicles and components.

Dealer coverage is a central challenge for newer entrants because buyers expect servicing, spare parts and warranty support alongside vehicle sales. VinFast has increasingly used local dealer partnerships across Southeast Asia and other markets rather than relying solely on company-owned retail outlets, allowing it to add sales points faster while drawing on established operators’ local knowledge.

The 13 new partners are expected to help VinFast reach customers across several island groups, where distribution and after-sales logistics can be more complicated than in a single contiguous market. VinFast has separately worked with logistics providers in the Philippines to support vehicle inspection, distribution and servicing as its product range expands.

Two decades after its first projects broke ground on reclaimed industrial land and riverbank outside Hanoi, Vinhomes, anchored in the wider Vingroup ecosystem and its “ESG++” environmental standards, is positioning itself to help define what a good city looks like for the decades ahead.

Building Cities as Integrated Ecosystems, Not Just Developments

The first Vinhomes projects rose on difficult ground, but their premise was unusual for its time: that a residential development had to fold an entire urban life into a single, walkable proposition. Royal City and Times City were carved from former industrial land in Hanoi, while Vinhomes Riverside took shape on the far side of a river that once marked the edge of the city’s imagination. What set these projects apart was not their scale but their structural approach, schools, clinics, parks, transit, and commerce built in as foundations, not added on later.

That premise has held up. Vietnam’s cities have since become one of the region’s most closely watched growth stories. In 2025, the country drew more than $38 billion in registered foreign direct investment, with real estate the second-largest recipient sector after manufacturing. The capital is following the population, and the population is following the belief that Asian cities will decide what urban life looks like next. Research from the McKinsey Global Institute finds that roughly half of the world’s 600 largest cities by GDP are now in Asia, and that in most Asian countries, cities already generate more than 80 percent of national output.

Vinhomes’ answer to the challenge of urban sequencing has been structural rather than cosmetic, folding its projects into the wider Vingroup ecosystem. A housing development arrives already wired into education (Vinschool, VinUni), healthcare (Vinmec), retail (Vincom Retail), hospitality (Vinpearl, VinWonders), and green mobility (VinFast, V-Green, Green SM), with renewable energy and regional infrastructure now extending that network through VinEnergo and VinSpeed. The premise is that a city assembled this way behaves less like a real-estate product and more like an economy in miniature, one that generates its own demand for jobs, services, and further investment as residents move in.

From ESG++ Leadership to Global Expansion

The newer test for urban development is what a project is willing to leave alone. Vinhomes has framed its approach as “ESG++”, not merely limiting environmental damage, but actively restoring the ecosystems a project sits within. At Can Gio, Vinhomes Green Paradise is being built alongside one of Vietnam’s most significant mangrove systems, with construction is deliberately constrained to protect it. In Ha Long, Vinhomes Global Gate sits beside a UNESCO World Heritage Bay, built with the explicit aim of complementing rather than competing with the landscape.

This approach has drawn notice beyond Vietnam. Vinhomes Green Paradise became the first official global participant in New7Wonders’ “7 Wonders of Future Cities” initiative. Jean-Paul de la Fuente, the campaign’s director, described visiting the project as an encounter with a place where nature, people, and technology converge in ways he had not anticipated from the paperwork alone, adding that few developers anywhere have the execution capacity to build at this scale and speed while still managing that complexity.

The company’s ambitions now extend well beyond its home market. Vinhomes has projects and development plans in Congo, India, Australia, the Philippines, and Indonesia, less an export of a real-estate model than an attempt to carry two decades of Vietnamese urban experience into markets asking the same questions Vietnam once asked itself. For most of the modern era, Vietnamese cities absorbed standards and formats tested elsewhere; that posture is shifting, and not only inside Vietnam.

The data points to a single conclusion: the next several decades of urban growth will be decided in Asia, whether or not Asian developers are ready to define its terms. The United Nations’ World Urbanization Prospects 2025 puts the scale of that growth beyond dispute, cities are now home to 45 percent of the planet’s 8.2 billion people, more than double the share in 1950, with two-thirds of all future population growth through mid-century expected to land in urban areas. The number of megacities has quadrupled since 1975, from eight to 33, and more than half of them sit in Asia. Capital is already voting with its feet, and McKinsey’s research suggests the economic weight has shifted, even if global recognition has not yet caught up.

What Vinhomes is proposing, in effect, is that the second half of that shift, reputation, precedent, the standing to say what a good city looks like, is still being written. Twenty years on from a stretch of marshland and disused factory yards outside Hanoi, the argument is no longer really about towers. It is about whether a place built quickly can still be built to last, for the people living in it and for the land it stands on.

Hashtag: #Vinhomes

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About Vinhomes

Vinhomes is Vietnam’s largest residential real estate and integrated township developer. The company pioneers the development of synchronized, modern large-scale townships, delivering premium living standards and unlocking sustainable investment opportunities for domestic and international clients.