News related to
Operations

Vertiv, a global provider of critical digital infrastructure solutions, has announced the worldwide launch of its Liquid Cooling Services portfolio. This initiative aims to support data center operators in enhancing system reliability and efficiency, particularly for artificial intelligence and high-density computing applications. The newly introduced services encompass a range of solutions designed to manage the complexities of advanced liquid cooling systems. Vertiv’s certified technicians and field engineers […]

Dubai has rapidly emerged as a global hub for cryptocurrency and blockchain technology, attracting investors, entrepreneurs, and innovators worldwide. This ascent is largely attributed to the emirate’s progressive regulatory framework, which aims to foster innovation while ensuring compliance with international standards. However, this balancing act presents a complex challenge: how can Dubai promote the growth of the crypto industry while adhering to the stringent guidelines set by global watchdogs like the Financial Action Task Force ?

In recent years, Dubai has implemented a series of initiatives to position itself at the forefront of the digital asset revolution. The establishment of the Virtual Assets Regulatory Authority exemplifies this commitment. VARA is tasked with overseeing the regulation, licensing, and governance of virtual assets within the emirate, ensuring that all crypto-related activities align with both local and international laws. This proactive approach has been pivotal in attracting major players in the crypto space to set up operations in Dubai.

A significant aspect of Dubai’s strategy is its favorable tax environment. The city imposes zero percent personal income tax and capital gains tax, extending this benefit to gains from cryptocurrency activities such as disposals, staking, and mining for individuals. This tax incentive has made Dubai an appealing destination for crypto investors and businesses seeking a conducive environment for growth.

Dubai has embraced blockchain technology across various sectors. The Dubai Land Department, for instance, has integrated blockchain into its operations, enhancing transparency and efficiency in real estate transactions. Such initiatives underscore the emirate’s dedication to leveraging technology to improve public services and drive economic growth.

However, with innovation comes the responsibility of ensuring that these new technologies are not misused. The FATF, an international body that sets standards for combating money laundering and terrorist financing, has been closely monitoring developments in the virtual asset space. It has issued binding standards to prevent the misuse of virtual assets, emphasizing the need for robust regulatory frameworks.

One of the key FATF recommendations is the “Travel Rule,” which mandates that Virtual Asset Service Providers obtain and share identifying information about the originator and beneficiary of virtual asset transfers exceeding a certain threshold. This measure aims to enhance transparency and deter illicit activities within the crypto ecosystem.

Dubai, through VARA, has taken steps to align with these international standards. Effective from October 1, 2024, VARA introduced new marketing regulations for virtual assets, requiring businesses to comply with specific guidelines when promoting crypto-related activities. This move ensures that marketing practices are transparent and do not mislead consumers, thereby fostering a safer investment environment.

The UAE amended its Value Added Tax regulations in November 2024, exempting most transactions involving virtual assets from the standard 5% VAT. This exemption reflects the government’s intent to encourage the use of virtual assets in everyday transactions, integrating them more seamlessly into the economy.

Despite these advancements, challenges persist. The rapid evolution of the crypto industry often outpaces regulatory developments, necessitating continuous updates to existing laws and guidelines. Additionally, while Dubai’s regulatory environment is conducive to innovation, it must remain vigilant to prevent potential misuse of virtual assets for illicit purposes.

Elon Musk’s Department of Government Efficiency has commenced significant layoffs within the U.S. federal workforce, issuing termination notices to over a dozen employees at the U.S. Digital Service . This action aligns with President Donald Trump’s directive to streamline government operations and reduce expenditures. The layoffs have sparked nationwide protests, with demonstrators targeting Tesla showrooms to express their dissent against Musk’s cost-cutting measures and perceived influence over […]

The advent of open-source large language models has democratized chatbot development, enabling developers to create sophisticated conversational agents without relying on costly API tokens. One such model, Falcon LLM, has emerged as a powerful tool in this domain. Falcon LLM, developed by the Technology Innovation Institute in Abu Dhabi, offers a range of models, including the Falcon 7B and Falcon 40B, with 7 billion and 40 billion […]

Etihad Salam Telecom Company has announced a strategic partnership with Genesys to revolutionise customer service across Saudi Arabia. This collaboration aims to integrate advanced technologies into Etihad Salam’s offerings, enhancing both customer interactions and operational efficiency.

The partnership focuses on implementing a comprehensive telecommunications solution that combines advanced Session Initiation Protocol trunk services with sophisticated call centre platforms. By leveraging artificial intelligence, automation, and cloud-based technologies, the initiative seeks to transform traditional customer service models, providing more personalised and efficient experiences.

Eng. Amjad Arab, Chief Wholesale and Partnerships Officer at Etihad Salam, highlighted the significance of this alliance: “Our mission is to provide robust, innovative solutions that support the rapid expansion of digital content and seamless technology experiences. Collaborating with Genesys allows us to offer enriched connectivity services and bring content closer to end-users, ultimately empowering businesses to thrive in an increasingly digital landscape.”

This development comes at a time when Saudi Arabia’s information and communication technology sector is experiencing substantial growth. Projections indicate that the sector will reach a valuation of USD 82.51 billion by 2030. The partnership between Etihad Salam and Genesys is poised to contribute significantly to this growth by introducing cutting-edge customer service solutions that align with the Kingdom’s digital transformation goals.

In addition to this collaboration, Etihad Salam has been actively engaging in other strategic partnerships to bolster the nation’s digital infrastructure. Recently, the company strengthened its alliance with center3, a subsidiary of the stc Group, to enhance network resilience and connectivity. This joint effort aims to deliver unparalleled digital infrastructure, benefiting businesses, cloud providers, and content creators alike.

Etihad Salam has partnered with ServiceNow to support the burgeoning small and medium-sized enterprise sector in Saudi Arabia. With the SME sector witnessing a 60% year-on-year growth and over 135,000 new registrations in the last quarter, this collaboration aims to provide tailored solutions that address the unique needs of these businesses. By combining Etihad Salam’s connectivity and managed services with ServiceNow’s expertise in automating administrative processes, the partnership seeks to facilitate agile business setups and operations.

Exotel, a prominent cloud-based customer engagement platform, has entered into a strategic partnership with Knowmax, an AI-driven knowledge management provider, aiming to revolutionize customer experience operations. This collaboration seeks to enhance query resolution efficiency and bolster agent productivity by integrating Exotel’s communication solutions with Knowmax’s intelligent knowledge management system. The alliance is poised to offer enterprises seamless access to actionable insights, thereby optimizing customer interactions across various […]

Tencent Cloud has unveiled plans to launch its inaugural Middle East Cloud Region in Saudi Arabia, marking a pivotal expansion in the company’s global infrastructure. Announced at the LEAP 2025 technology summit in Riyadh, the new cloud region will encompass two availability zones, each designed with full redundancy to ensure robust and reliable services. This development is slated to become operational by 2025, aligning with Saudi Arabia’s ambitious Vision 2030 objectives to foster digital transformation and economic diversification.

The strategic move includes an investment exceeding $150 million over the forthcoming years, underscoring Tencent Cloud’s commitment to bolstering the Kingdom’s burgeoning digital economy. Dan Hu, Vice President of Tencent Cloud International for the Middle East and North Africa, emphasized the significance of this initiative, stating, “We’re excited to have grown alongside the Kingdom of Saudi Arabia and look forward to ramping up cloud support for the Middle East. The new Cloud Region strengthens our ability to support the country’s digital transformation journey.”

This expansion will integrate Saudi Arabia into Tencent Cloud’s extensive global network, which currently comprises over 50 availability zones across 21 regions. The new infrastructure is poised to deliver a comprehensive suite of advanced cloud services, including artificial intelligence capabilities, data analytics, and digital media solutions. These offerings are tailored to meet the diverse needs of industries such as finance, gaming, media, and e-commerce within the region.

Saudi Arabia’s cloud computing market is experiencing rapid growth, driven by the government’s proactive digital initiatives and the private sector’s increasing adoption of cloud technologies. Projections indicate that annual spending on public cloud services in the Kingdom is expected to reach $2.5 billion by 2026, reflecting a compound annual growth rate of 25%. This surge is attributed to the nation’s focus on emerging technologies, including AI, cloud computing, and the Internet of Things , as integral components of its Vision 2030 plan.

The LEAP 2025 summit, where Tencent Cloud’s announcement was made, has emerged as a significant platform for technological collaboration and investment in Saudi Arabia. The event witnessed the Kingdom securing $14.9 billion in new investments aimed at advancing its digital infrastructure and AI capabilities. Notably, global cloud service providers are increasingly recognizing the potential of the Saudi market. For instance, Amazon Web Services has partnered with stc Group to accelerate cloud adoption and AI-driven innovation across various sectors, including healthcare, finance, and education.

Tencent Cloud’s entry into the Middle East market is anticipated to intensify competition among cloud service providers, offering businesses in the region a broader array of options to enhance their digital operations. The establishment of local data centers is particularly advantageous, as it addresses data residency requirements and reduces latency, thereby improving the performance of cloud-based applications and services.

In addition to infrastructure development, Tencent Cloud is expected to collaborate with local enterprises and governmental bodies to provide training and support, fostering a skilled workforce adept in cloud technologies. This initiative aligns with Saudi Arabia’s broader goals of nurturing innovation and entrepreneurship, ultimately contributing to a diversified and knowledge-based economy.

The Middle East’s strategic importance in the global technology landscape is increasingly evident, with countries like Saudi Arabia investing heavily in digital transformation. Tencent Cloud’s expansion into the region not only signifies confidence in the local market’s potential but also reinforces the Kingdom’s position as a burgeoning hub for technological advancement and innovation.

As the cloud computing landscape in Saudi Arabia continues to evolve, the presence of global players like Tencent Cloud is poised to accelerate the adoption of cutting-edge technologies. This development is expected to drive economic growth, enhance competitiveness, and pave the way for new business models and opportunities within the region.

Advertisements

New simple, powerful, affordable block storage systems power critical applications SINGAPORE – Media OutReach Newswire – 12 February 2025 – NetApp® (NASDAQ: NTAP), the intelligent data infrastructure company, today announced updates to its enterprise storage portfolio, expanding the NetApp ASA A-Series with new systems designed to accelerate and consolidate block workloads for organizations of any size. Alongside the announcement of new cyber resiliency capabilities, these systems enable […]

Etihad Salam Telecom Company has entered into a strategic partnership with Genesys, aiming to revolutionise customer experience across Saudi Arabia. This collaboration seeks to integrate advanced technologies into Etihad Salam’s service offerings, enhancing customer interactions and operational efficiency.

The partnership focuses on leveraging Genesys’s expertise in cloud and artificial intelligence solutions to transform Etihad Salam’s customer service platforms. By adopting these technologies, Etihad Salam aims to provide more personalised and efficient services, aligning with the Kingdom’s Vision 2030 objectives of digital transformation and improved quality of life.

Eng. Amjad Arab, Chief Wholesale and Partnerships Officer at Etihad Salam Telecom Company, emphasised the significance of this alliance: “Our mission is to provide robust, innovative solutions that support the rapid expansion of digital content and seamless technology experiences. We are excited to work together to offer enriched connectivity services and bring content closer to end-users, ultimately empowering businesses to thrive in an increasingly digital landscape.”

This partnership is part of a series of strategic initiatives by Etihad Salam to enhance its service offerings and infrastructure. In collaboration with center3, a subsidiary of stc Group, Etihad Salam is working to bolster Saudi Arabia’s digital infrastructure. This joint effort aims to improve network resilience, enhance connectivity, and provide scalable solutions, thereby enriching the digital ecosystem and supporting the nation’s burgeoning ICT sector, projected to reach USD 82.51 billion by 2030.

The Etihad Salam-center3 partnership focuses on three critical areas: expanding network reach and reliability through shared connectivity services; utilising center3’s carrier-neutral data centres to enhance enterprise solutions; and integrating Etihad Salam’s extensive network with center3’s internet exchanges. This comprehensive approach is designed to accelerate innovation in cloud data management and internet connectivity, providing businesses with the tools needed to thrive in a digital-first world.

In another strategic move, Etihad Salam has partnered with ServiceNow to support the growth of small and medium-sized enterprises in Saudi Arabia. This collaboration aims to offer tailored solutions that address the unique needs of SMEs, facilitating agile business setups and streamlined operations. By combining Etihad Salam’s connectivity and managed services with ServiceNow’s expertise in automating HR, administrative, and management processes, the partnership seeks to provide SMEs with comprehensive tools to navigate the complexities of the digital age.

A significant assembly of finance ministers and central bank governors from emerging markets is set to commence on February 16, 2025, in Al-Ula, Saudi Arabia. This high-level conference, jointly organized by the International Monetary Fund and the Kingdom of Saudi Arabia, aims to address the multifaceted challenges confronting emerging market and developing economies in the current global landscape. The gathering occurs against a backdrop of escalating trade […]

The United Arab Emirates has embarked on a groundbreaking initiative to map air corridors and develop a regulatory framework for piloted and autonomous air taxis and cargo drones. This strategic move aims to seamlessly integrate advanced air mobility solutions into the nation’s transportation infrastructure. In collaboration with the Advanced Technology Research Council entities—Technology Innovation Institute and ASPIRE—the General Civil Aviation Authority is spearheading this project. The plan […]

Abu Dhabi’s sovereign wealth fund, Mubadala Investment Company, has made a significant entry into the cryptocurrency market by acquiring $436.9 million worth of shares in BlackRock’s iShares Bitcoin Trust ETF during the fourth quarter of 2024. This move underscores the growing institutional interest in digital assets among sovereign wealth funds.

According to the latest 13F filings with the U.S. Securities and Exchange Commission, Mubadala purchased approximately 8.2 million shares of IBIT, marking its inaugural investment in a Bitcoin exchange-traded fund. This acquisition aligns with a broader trend of institutional investors increasing their exposure to cryptocurrency-linked financial products.

The fourth quarter of 2024 witnessed a surge in Bitcoin’s value, with the cryptocurrency appreciating by 47%. This upward trajectory has been a catalyst for various asset managers, including wealth management firms, hedge funds, and pension funds, to bolster their investments in Bitcoin ETFs. Notably, the State of Wisconsin Investment Board more than doubled its holdings in the iShares Bitcoin Trust ETF to 6 million shares by the end of December. Similarly, Tudor Investment Corp, a prominent hedge fund, increased its stake to 8 million shares, valued at $426.9 million at the close of the year.

Mubadala’s strategic investment reflects a growing confidence among sovereign wealth funds in the viability of digital assets. This move is particularly significant given the Middle East’s increasing engagement with blockchain technology and cryptocurrencies. In 2023, Abu Dhabi demonstrated its commitment to the digital asset space by investing in Bitcoin mining operations, collaborating with Marathon Digital and local firm Zero Two to develop a large-scale mining facility in the capital.

The iShares Bitcoin Trust ETF, managed by BlackRock, has emerged as a leading product in the market, amassing over $55 billion in assets under management. BlackRock’s expansion into Abu Dhabi in November 2024, securing a commercial license to operate, may have further facilitated Mubadala’s investment decision.

Industry experts view Mubadala’s substantial allocation to Bitcoin ETFs as a pivotal moment in the institutional adoption of digital assets. Anthony Pompliano, a well-known Bitcoin advocate, highlighted the strategic implications of such investments, suggesting that sovereign wealth funds’ involvement could prompt other nations to consider integrating Bitcoin into their reserves.

Financial advisory firms have also been active in this domain. Cetera Advisors and NewEdge Advisers, for instance, have increased their holdings across multiple Bitcoin ETFs, including those offered by Fidelity, ARK Investments, and Invesco. This trend indicates a rising demand from clients seeking exposure to digital assets through traditional investment vehicles.

While Mubadala’s investment marks a significant milestone, it is part of a broader pattern of institutional investors recognizing the potential of cryptocurrency assets. As digital currencies continue to gain mainstream acceptance, the involvement of sovereign wealth funds like Mubadala could signal a transformative shift in the global financial landscape.

The 13F filings provide a window into the investment strategies of large institutional players, offering insights into their positions at the end of each quarter. These disclosures, while not reflective of real-time holdings, are instrumental in understanding market dynamics and the evolving sentiment toward emerging asset classes like cryptocurrencies.

Mubadala’s foray into Bitcoin ETFs not only enhances its diversified investment portfolio but also positions Abu Dhabi as a forward-thinking participant in the rapidly evolving digital economy. As other sovereign wealth funds observe and assess the outcomes of such investments, a ripple effect leading to broader adoption of digital assets in institutional portfolios worldwide is plausible.

Appoints Simon Ang as Head of Enterprise Sales KUALA LUMPUR, MALAYSIA – Media OutReach Newswire – 14 February 2025 – ViewQwest, a leading telecommunications, network, and security services provider in Southeast Asia, has announced the appointment of Simon Ang as Head of Enterprise Sales in Malaysia. This strategic appointment underscores ViewQwest’s commitment to strengthening its commercial presence and accelerating business growth in a key market for its […]

ALE expands intelligence beyond its own devices with OmniVista Network Advisor which now integrates with third-party devices. SINGAPORE – Media OutReach Newswire – 14 February 2025 – Alcatel-Lucent Enterprise, a leading provider of secure networking and communication solutions that enable organizations and industries to accelerate their operational efficiencies and competitiveness, has made major enhancements to the OmniVista® Network Advisor, making network operations and monitoring even simpler and […]

New appointment to drive enhanced investment strategies and client-centric solutions HONG KONG SAR/SINGAPORE – Media OutReach Newswire – 14 February 2025 – WRISE Group announced today that Chen Jingwei has been appointed Regional Chief Investment Officer, effective immediately. In this expanded role, Jingwei will oversee all investment-related activities across the firm’s mass affluent segment, WRISE Prestige Hong Kong, in addition to his current responsibilities as Chief Investment […]

Starbucks has unveiled an ambitious plan to significantly increase its presence in the Middle East by opening approximately 500 new stores over the next five years. This expansion is expected to create around 5,000 jobs in the region, underscoring the company’s commitment to growth in this market. Chief Executive Officer Brian Niccol emphasized the strategic importance of this move, stating that the Middle East offers substantial opportunities […]

Apple and Google have reinstated TikTok on their U.S. app stores following a letter from U.S. Attorney General Pam Bondi, which assured the companies they would not face legal repercussions for hosting the app. This development comes after the popular video-sharing platform was removed in January due to concerns over its Chinese ownership and potential national security risks. In April 2024, the Protecting Americans from Foreign Adversary […]

Microsoft Gaming has announced the appointment of Kayleen Walters as the new head of Mojang Studios, the developer behind the globally acclaimed game Minecraft. Walters, who currently serves as Vice President and Head of Franchise Development at Microsoft Gaming, will assume her new role immediately, following the departure of Åsa Bredin.

Bredin, who joined Mojang in 2021 and became its head two years later, has stepped down to focus on personal goals outside of work. In an internal memo, Helen Chiang, Chief Operating Officer of Microsoft Game Content and Studios, expressed gratitude for Bredin’s contributions, stating, “Åsa has been a vital part of our team, and I am deeply grateful for the positive impact and contributions she has made since joining in 2021.”

Walters will lead Mojang Studios while continuing her responsibilities in franchise development at Microsoft Gaming. She will collaborate closely with Mojang’s global leadership team, including Amy Stillion, who is taking on an expanded role as Chief of Staff. Stillion will support both games and content studios’ operations, as well as Mojang Studios specifically.

Federico San Martin will now manage day-to-day franchise development operations, reporting directly to Walters. This restructuring aims to streamline leadership and maintain momentum within the studio.

Helen Chiang addressed the transition in her memo, acknowledging the challenges that come with change but expressing confidence in the team’s ability to continue delivering exceptional experiences for players and the community. She stated, “With strong leadership in place and a clear vision for the future, we are well-positioned to tackle the challenges we face in the marketplace with speed and momentum.”

Walters, who joined Microsoft in 2018 after serving as a Vice President at Lucasfilm, has been instrumental in managing franchise development and has previously been involved with Minecraft’s branding and entertainment divisions. Her appointment comes as Mojang Studios continues to expand the Minecraft universe, with a Warner Bros.-produced “Minecraft” movie slated for release in April.

Coinbase, a leading cryptocurrency exchange, is actively pursuing a return to the Indian market after ceasing operations over a year ago. The company is in discussions with Indian authorities, including the Financial Intelligence Unit , to secure the necessary approvals for its re-entry.

This initiative aligns with India’s ongoing reassessment of its cryptocurrency regulations, influenced by global policy shifts. Economic Affairs Secretary Ajay Seth has emphasized that India’s approach to cryptocurrencies cannot be unilateral, given their borderless nature.

In April 2022, Coinbase launched its services in India, introducing support for the Unified Payments Interface , a widely used payment system in the country. However, the National Payments Corporation of India , which oversees UPI, stated it was “not aware of any crypto exchange using UPI,” leading to the suspension of Coinbase’s services within three days. CEO Brian Armstrong later revealed that the company faced “informal pressure” from the Reserve Bank of India, resulting in the halt of operations.

Despite stringent regulations and significant trading taxes, many Indians have continued to invest in cryptocurrencies. The government imposes a 30% income tax on crypto asset trading and a 1% tax deducted at source on transactions. These measures have posed challenges for the growth of the crypto market in India.

A Coinbase spokesperson expressed optimism about the Indian market, stating that the company plans to comply with all regulatory requirements. The timeline for Coinbase’s return depends on securing approvals, including an FIU operating license.

In August 2024, Binance, one of Coinbase’s major global competitors, resumed its operations in India after registering with the FIU, setting a precedent for overseas crypto exchanges to enter the Indian market compliantly. With Binance back and other global exchanges potentially following suit, the Indian crypto sector is poised for rejuvenation.

Australia has lodged a formal protest with Beijing following an incident where a Chinese Shenyang J-16 fighter jet released flares in close proximity to a Royal Australian Air Force P-8A Poseidon surveillance aircraft over the South China Sea. The Australian Department of Defence described the manoeuvre as “unsafe and unprofessional,” emphasizing that it posed a significant risk to both the aircraft and its crew. No injuries or […]

Pacific Investment Management Co. , a leading global investment firm managing approximately $2 trillion in assets, has inaugurated a new office in Dubai. This move signifies the company’s strategic effort to strengthen its presence in the Middle East, a region witnessing increased interest from major asset managers. The Dubai Financial Services Authority granted PIMCO a license on Wednesday, enabling the firm to operate within the Dubai International […]

South Korea’s Financial Services Commission has unveiled a structured plan to permit corporate entities to engage in cryptocurrency transactions through real-name accounts. This initiative, set to commence in the first half of 2025, aims to integrate corporate participation in the digital asset market while ensuring regulatory oversight.

The FSC’s strategy involves a three-phase rollout. Initially, non-profit organizations, law enforcement agencies, and cryptocurrency exchanges will be granted access to real-name accounts. This move is designed to facilitate activities such as the conversion of platform fee income into fiat currency for exchanges and the handling of confiscated assets by law enforcement. However, exchanges will be subject to government guidelines to prevent market volatility.

In the subsequent phase, slated for the second half of 2025, professional investment entities—including listed companies and registered investment institutions—will be authorized to participate in crypto asset trading. These entities must adhere to stringent anti-money laundering protocols and undergo evaluations by banks and crypto exchanges to ensure compliance.

The final phase envisions extending crypto investment capabilities to general enterprises. This stage remains under long-term consideration and is contingent upon the successful implementation of preceding phases, as well as the establishment of comprehensive regulations encompassing stablecoins, exchange operations, and cross-border crypto transaction monitoring.

FSC Vice Chairman Kim So-young emphasized the importance of a cautious and measured approach, stating that the policy’s implementation must be gradual and carefully monitored to prevent market disruptions. He highlighted the necessity of clear AML guidelines to maintain market integrity throughout the rollout process.

This policy shift addresses longstanding challenges within South Korea’s crypto industry, particularly for small and mid-sized exchanges that have struggled with liquidity constraints. By enabling corporate accounts, these exchanges are expected to enhance their operational capabilities and competitiveness within the market.

SINGAPORE – Media OutReach Newswire – 13 February 2025 – In November 2022, the Land Transport Authority (LTA) made a monumental announcement of auctioning off the right to operate ad spaces at approximately 120 pedestrian overhead bridges, underpasses, and covered link-ways in a 10-year contract—a true first for the entity. One year later, the entity announced that out of seven proposals from four tenderers for the LTA, […]

MACAU SAR – Media OutReach Newswire – 12 February 2025 – Melco Resorts & Entertainment announces its achievements in the newly released 2025 Forbes Travel Guide (FTG), further excelling this year in its lead among integrated resorts in Asia and topping the competition across all of Macau. With three new FTG Five-Star awards granted to Melco across the Hotel, Restaurant and Spa categories, including for Studio City’s […]

VISHNU RAJA
RYO YAMADA
HITORI GOTOH
IKUYO KITA